Customer Orientation and Leadership in the Health Service Sector: The Role of Workplace Social Support.

scientific article

Customer Orientation and Leadership in the Health Service Sector: The Role of Workplace Social Support. is …
instance of (P31):
scholarly articleQ13442814

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P356DOI10.3389/FPSYG.2017.01920
P932PMC publication ID5672502
P698PubMed publication ID29163297

P2093author name stringAndreina Bruno
Anna Zunino
Giuseppina Dell'Aversana
P2860cites workMedscape's response to the Institute of Medicine Report: Crossing the quality chasm: a new health system for the 21st centuryQ74494882
Employee customer orientation in manufacturing organizations: joint influences of customer proximity and the senior leadership teamQ80940978
Patient-centered care: the role of healthcare leadershipQ85851281
The influence of context on quality improvement success in health care: a systematic review of the literatureQ34566639
Do positive relations with patients play a protective role for healthcare employees? Effects of patients' gratitude and support on nurses' burnout.Q35505397
How does the culture of medical group practices influence the types of programs used to assure quality of care?Q35802454
Learning Climate and Job Performance among Health Workers. A Pilot StudyQ37363927
Time to learn: understanding patient-centred careQ37774542
Scoping the common antecedents of job stress and job satisfaction for nurses (2000-2013) using the job demands-resources model of stress.Q38546998
Promoting Safety through Well-Being: An Experience in HealthcareQ39444752
Emotional job demands and the role of matching job resources: a cross-sectional survey study among health care workersQ39830471
Relationships between Personal Traits, Emotional Intelligence, Internal Marketing, Service Management, and Customer Orientation in Korean Outpatient Department NursesQ39883333
How the 'warped' relationships between nurses' emotions, attitudes, social support and perceived organizational conditions impact customer orientationQ40366047
The Demand-Induced Strain Compensation Questionnaire: A Cross-national Validation StudyQ40648475
Different and Similar at the Same Time. Cultural Competence through the Leans of Healthcare ProvidersQ41525443
The forgotten ones? The validity of consideration and initiating structure in leadership researchQ48560029
The role of learning and customer orientation for delivering service quality to patients.Q51896912
Linking service climate and customer perceptions of service quality: test of a causal model.Q52243903
Developing a market orientationQ72785642
Customer service providers' attitudes relating to customer service and customer satisfaction in the customer-server exchangeQ73214918
Mental health team leadership and consumers satisfaction and quality of lifeQ73827552
P407language of work or nameEnglishQ1860
P304page(s)1920
P577publication date2017-11-01
P1433published inFrontiers in PsychologyQ2794477
P1476titleCustomer Orientation and Leadership in the Health Service Sector: The Role of Workplace Social Support.
P478volume8

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cites work (P2860)
Q55339798Defending Oneself From Tourists: The Counter-Environmental Bubble.
Q52606182Developing Organizational Competences for Conflict Management: The Use of the Prisoner's Dilemma in Higher Education.
Q90680752The Cognitive Dimension and the Affective Dimension in the Patient's Experience

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