Comparison of mail and telephone in assessing patient experiences in receiving care from medical group practices

scientific article published on 01 December 2005

Comparison of mail and telephone in assessing patient experiences in receiving care from medical group practices is …
instance of (P31):
scholarly articleQ13442814

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P356DOI10.1177/0163278705281074
P698PubMed publication ID16272420

P50authorKimberly A HepnerQ47820562
P2093author name stringRon D Hays
Julie A Brown
P433issue4
P304page(s)377-389
P577publication date2005-12-01
P1433published inEvaluation and the Health ProfessionsQ5415282
P1476titleComparison of mail and telephone in assessing patient experiences in receiving care from medical group practices
P478volume28

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cites work (P2860)
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Q37179325Effects of survey mode, patient mix, and nonresponse on CAHPS hospital survey scores
Q34337926Equivalence of mail and telephone responses to the CAHPS Hospital Survey.
Q34354410Evaluation of patient satisfaction of an outpatient gastroscopy service in an Asian tertiary care hospital.
Q53117879Logistics of collecting patient-reported outcomes (PROs) in clinical practice: an overview and practical examples.
Q33287974Postal survey methodology to assess patient satisfaction in a suburban emergency medical services system: an observational study
Q33365379Telephone-based assessments to minimize missing data in longitudinal depression trials: a project IMPACTS study report
Q34553907The effect of response scale, administration mode, and format on responses to the CAHPS Clinician and Group survey

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